Capgemini has officially announced its Capgemini Exceller Recruitment 2025 for the Contact Support Group (CSG) role. This is a golden opportunity for fresh graduates and diploma holders from 2024 and 2025 batches who are looking to kick-start their IT career with a global leader. The selected candidates will work at Capgemini’s Coimbatore location, with a salary package of ₹3.25 LPA. Read below for complete eligibility, selection process, and application steps.
Capgemini Exceller Recruitment 2025 – Overview
| Category | Details |
|---|---|
| Company Name | Capgemini |
| Job Role | Contact Support Group (CSG) |
| Qualification | Any 3-year Graduate/Diploma |
| Batch Eligible | 2024 & 2025 |
| Job Location | Coimbatore |
| Experience Required | Freshers |
| Salary | ₹3.25 LPA |
| Mode of Application | Online |
| Application Deadline | 15 May 2025, 12:00 AM |
| Official Website | www.capgemini.com |
About Capgemini Contact Support Group (CSG)
The CSG Team is the first line of defense in Capgemini’s Cloud & Infrastructure Services (CIS). It handles IT infrastructure incidents and service requests through various channels like voice, chat, BOTs, and email. CSG operates 24×7 to provide user-centric IT support solutions to Capgemini’s global clientele.
Key Highlights:
- Work in a fast-paced, global IT environment
- Engage with digital tools like CHIP (Capgemini’s AI BOT)
- Opportunity to handle real-time client issues
Capgemini Exceller 2025 – Eligibility Criteria
| Criteria | Requirement |
|---|---|
| Educational Qualification | Any 3-year Graduate or Diploma |
| Passing Year | 2024 & 2025 |
| Backlogs | No active backlogs at the time of joining |
| Other Requirements | DigiLocker Account & Aadhaar-linked Mobile Number |
Required Skills
- Excellent communication & English speaking skills
- Basic computer and troubleshooting knowledge
- Good interpersonal skills and ability to work under pressure
- Open to work in 24/7 rotational shifts
- Willingness to relocate if required
Job Responsibilities
- Handle customer queries via voice, chat, BOTs, and email
- Troubleshoot issues related to internet, profile resets, etc.
- Ensure first contact resolution
- Document incidents and manage service tickets
- Improve customer experience via service tools and AI bots
- Manage customer interactions with professionalism and empathy
Capgemini Hiring 2025 – Selection Process
- Shortlisting of Candidates
- Online Assessment Test (Virtual Mode)
- HR & Technical Interview
- Final Selection & Offer Letter
📌 Note: The entire selection process will be conducted virtually. Candidates must arrange a stable internet connection and a working webcam.
How to Apply for Capgemini Exceller 2025?
Follow the steps below to apply:
- Visit Capgemini’s official careers page or click here to apply.
- Create your account and fill in your basic details.
- Upload your resume, photo, and DigiLocker details.
- Submit the application form before 15 May 2025.
- Wait for communication via email or SMS for the online assessment.
Why Join Capgemini?
- Global brand with offices in over 50 countries
- Great platform to start your IT/Infra career
- Learn advanced tools like BOTs, Business Intelligence, and Knowledge Management
- Work-life balance and inclusive work environment
- Salary of ₹3.25 LPA for freshers
Important Dates
| Event | Date |
|---|---|
| Application Start | Already Started |
| Application Deadline | 15 May 2025 |
| Assessment Date | To be notified |
| Joining Date | Based on batch |
FAQs – Capgemini Exceller 2025
Q1. What is the last date to apply for Capgemini Exceller Hiring 2025?
Ans: The last date to apply is 15 May 2025 at 12:00 AM.
Q2. Is this opportunity open for Diploma holders?
Ans: Yes, candidates with a 3-year Diploma are eligible.
Q3. Can students from non-technical backgrounds apply?
Ans: Yes, as long as they hold a valid 3-year graduate/diploma degree.
Q4. Is relocation mandatory?
Ans: Yes, candidates must be open to relocation and night shifts.
Q5. How much is the salary offered?
Ans: The salary package offered is ₹3.25 LPA.
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Final Words
Capgemini Exceller Hiring 2025 is a valuable opportunity for freshers looking to work in a global IT services environment. With a competitive salary and exposure to cutting-edge support systems, the CSG role at Capgemini offers an excellent career launchpad.
👉 Don’t miss the deadline – Apply before 15 May 2025.
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