Amazon, one of the world’s leading tech giants, is looking to hire talented individuals for the role of Support Engineer, Profit Intelligence. This recruitment drive is specifically targeting candidates in Bengaluru and Chennai. In this article, we’ll explore all the essential details you need to know about the Amazon Recruitment Drive, including qualifications, responsibilities, and how to apply for this exciting opportunity.
About Amazon
Amazon is a multinational technology company known for its e-commerce platform, cloud computing services, and digital streaming. With a commitment to innovation, Amazon continues to revolutionize multiple industries. This recruitment drive is part of Amazon’s ongoing efforts to expand its operations and strengthen its technical support team.
Job Position: Support Engineer, Profit Intelligence
The role of Support Engineer in the Profit Intelligence department is crucial to Amazon’s operations. This team is dedicated to ensuring the company has an in-depth understanding of its profitability across millions of shipments daily. The job involves troubleshooting, debugging, and working with technical systems that analyze data for Amazon’s retail business. If you’re someone who enjoys working with data and technical systems, this is an excellent opportunity to work at one of the top multinational companies in the world.
Job Location
- Bengaluru
- Chennai
Salary Package
- As per company standards. Amazon offers competitive salaries based on experience and role.
Educational Qualifications
- Required: Graduation (any field)
- Preferred: A technical background with relevant work experience
Skills and Experience Required
Amazon is looking for candidates with a specific set of skills and experience that will enable them to succeed in the role of Support Engineer, Profit Intelligence. Here’s a breakdown of the requirements:
Required Skills
- Scripting Experience: You should be familiar with scripting in modern programming languages.
- Troubleshooting and Debugging: The role requires you to have hands-on experience in troubleshooting and debugging technical systems.
- Web Services and Data Formats: Familiarity with REST web services, XML, and JSON is highly preferred.
Experience
- At least 2 years of software development experience or technical support experience.
- Proven ability to work with large datasets and troubleshooting production systems.
Preferred Qualifications
- Experience with web services, distributed systems, and web application development is a plus.
- Understanding of Profit Intelligence systems and experience with analyzing large-scale data is beneficial.
Roles & Responsibilities
As a Support Engineer for Profit Intelligence, your responsibilities will include the following:
- Data Management and Governance: You will play a key role in securing and governing Amazon’s data. This involves managing access across various storage layers, tracking data quality, and ensuring data integrity.
- Troubleshooting and Ticket Support: You will handle incoming support tickets, troubleshoot complex technical problems, and provide effective solutions. Your tasks will cover multiple products, services, and features, ensuring seamless operations.
- Operations and Maintenance: You will assist in the operations and maintenance of software deployment, ensuring that products are working smoothly in both staging and production environments.
- System and Support Reporting: You’ll be responsible for providing system status updates and reports, ensuring that the support process meets service level agreements (SLAs).
- Tool Development: A significant part of your role will involve developing tools that aid in the operations and maintenance of Profit Intelligence systems. These tools will help streamline workflows and enhance operational efficiency.
- ETL Product Ownership: You will manage one or more ETL products or components, ensuring that data flows correctly and efficiently.
- Customer Notification and Workflow Coordination: You will be responsible for communicating with customers regarding any updates, and work with the support team to handle ongoing issues.
- Knowledge Sharing: Contribute to creating a knowledge base for the support team, sharing valuable insights, and improving team skills.
Skills Required for the Role
The role of Support Engineer, Profit Intelligence, requires a combination of technical and analytical skills. Here’s a deeper look at the skills necessary for success in this role:
- Profit Intelligence Systems: As part of the team, you’ll work on systems that measure and predict the true profit or loss for each item from a specific shipment. Understanding the profitability of various shipments is key to making informed business decisions.
- Understanding of Retail Business Operations: You will contribute to various key pillars of Amazon’s business, including pricing, promotions, advertising, inventory management, and more.
- Technical Proficiency: A strong understanding of distributed systems, web applications, and REST APIs will help you in developing and supporting the necessary tools and infrastructure.
- Problem-Solving Ability: You must be a proactive problem solver, capable of diagnosing issues and implementing solutions swiftly and efficiently.
- Collaboration and Communication: You’ll work closely with multiple teams, so strong collaboration and communication skills are essential for success.
Why Choose Amazon?
Working at Amazon comes with numerous benefits:
- Innovative Work Environment: Amazon fosters a culture of innovation and continuous learning, allowing you to grow your career while making an impact.
- Great Work-Life Balance: Despite working on complex systems, Amazon’s Profit Intelligence team ensures a healthy work-life balance for its employees.
- Opportunity for Career Growth: Amazon encourages internal growth and offers numerous opportunities for advancement within the company.
- Competitive Salary: Amazon offers attractive compensation packages that include performance bonuses, benefits, and more.
How to Apply for Amazon Recruitment Drive?
If you’re excited about this opportunity and meet the required qualifications, here’s how you can apply for the Support Engineer, Profit Intelligence role at Amazon:
- Visit the Official Job Posting: Click on the link to view the full job description and apply directly on Amazon’s job portal: Apply Here.
- Submit Your Application: Complete the online application form with your updated resume, and submit your application. Make sure to highlight your relevant skills and experience.
- Shortlisting: Only shortlisted candidates will be contacted for further rounds of selection.
Other Job Opportunities at Amazon
Amazon frequently updates its recruitment drive with a wide range of roles across various departments. For additional job openings and recruitment drives, check out other job listi
Conclusion
Amazon’s Support Engineer, Profit Intelligence role is a great opportunity for individuals with technical support experience and an interest in working with large-scale data systems. With the chance to work in a high-growth environment, you can expect to enhance your skills while contributing to Amazon’s vast operations. Don’t miss out on this opportunity – apply today before the link expires!
